Legal
Terms of Service
Last updated: May 2026 · Effective immediately upon account creation
1. Acceptance of Terms
By accessing vaultnova.io, creating an account, or using any VaultNova service, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these terms, you must not use our platform.
2. Eligibility
You must be at least 18 years of age and legally capable of entering a binding contract in your jurisdiction. By creating an account, you represent that you meet these requirements. VaultNova reserves the right to restrict access in jurisdictions where digital asset investment services are prohibited.
3. Account Responsibilities
You are solely responsible for maintaining the confidentiality of your login credentials, two-factor authentication codes, and hardware keys. VaultNova will never ask for your password or 2FA codes. Any activity conducted under your account is your responsibility. You must notify security@vaultnova.io immediately if you suspect unauthorised access.
4. Acceptable Use
You agree to use VaultNova solely for lawful purposes. You must not attempt to circumvent security controls, access accounts that are not yours, introduce malware, conduct market manipulation, or use the platform in connection with any unlawful activity, including but not limited to money laundering, fraud, or sanctions evasion.
5. Vault Products and Yield
The Nova Yield Vault offers a fixed 10% APY on digital asset deposits subject to a 30-business-day cycle. Yield rates are set at the time of deposit and remain fixed for that cycle. VaultNova reserves the right to adjust rates for new deposits with reasonable notice. Digital assets are inherently volatile and past performance does not guarantee future results.
6. Deposits and Withdrawals
Once a deposit address is generated, funds should be sent promptly. Incorrect asset type or network may result in permanent loss. Withdrawal requests are subject to address verification, identity verification, and where applicable, manual review. Processing times vary based on network congestion and internal compliance review.
7. Risk Disclosure
Digital asset investments carry significant risk including, but not limited to, market volatility, technological risk, regulatory changes, and cybersecurity events. You should only invest capital you can afford to lose. VaultNova does not provide financial, tax, or legal advice.
8. Fees
Current fee schedules are disclosed within the platform prior to any transaction. VaultNova reserves the right to introduce or modify fees with reasonable advance notice to registered users.
9. Termination
VaultNova reserves the right to suspend or terminate your access for breach of these terms, suspected fraudulent activity, legal or regulatory requirements, or any other reason at our sole discretion. You may close your account at any time by completing any outstanding positions and contacting support@vaultnova.io.
10. Limitation of Liability
To the maximum extent permitted by applicable law, VaultNova shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the fees paid by you in the preceding 12 months.
11. Governing Law
These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration before being escalated to any court proceedings, except where prohibited by applicable law.
12. Changes to These Terms
We may update these terms periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We will notify registered users of material changes via email at least 14 days in advance.
Questions about these terms?
Legal inquiries: legal@vaultnova.io
General support: support@vaultnova.io
Privacy matters: privacy@vaultnova.io